Additional Info
What to Expect:
Your private drivers ensures a smooth and comfortable journey with flexible pick-up and drop-off timing
Pick-up at the airport arrival area or your specified location
Direct transportation without shared rides
Pick-Up & Drop-Off:
Arrival transfers: pick-up at the airport arrival area, followed by direct transfer to your accommodation
Departure transfers: pick-up from your hotel, residence, or specified location with drop-off at the airport
Waiting Time:
Arrivals: Up to 45 minutes of free waiting time from the actual flight arrival time
Departures: Up to 20 minutes of free waiting time from the scheduled pick-up time
Additional waiting time beyond the free allowance may incur extra charges
What to Prepare:
Flight details (airline and flight number)
Pick-up and drop-off address
Contact number reachable on the day of service (WhatsApp or Viber preferred)
What’s included
✅Private vehicle with professional driver
✅Hotel or airport pick-up & drop-off
✅Toll fees
✅Parking fees
✅Fuel fees
❌Overtime
❌Tips and gratuities
Notes & Reminders
The driver will arrive 15 minutes before the scheduled pick-up time
Pick-up time may be adjusted based on flight status or traffic conditions
In case of late arrival or no-show, refunds will not be granted
Travel time may vary depending on traffic and weather conditions
Vehicles are non-smoking and regularly sanitized
Child seat is available upon request; additional charges may apply
For questions or assistance, feel free to contact us. Our customer support team is available Monday to Friday (9:00 AM — 5:00 PM JST).

